Last Updated: November 2025
Effective For: Khabar Mirror (khabarmirror.com)
Contact Email: [email protected]
1. INTRODUCTION
Khabar Mirror (“Website”, “We”, “Us”, “Our”) is committed to delivering accurate, impartial, and responsible journalism.
We recognize that errors whether factual, typographical, or contextual can occur despite editorial checks.
This Corrections & Grievance Redressal Policy outlines:
- how we correct inaccuracies
- how readers may submit complaints
- our responsibility under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
- timelines for addressing grievances
- procedures for resolving editorial or legal concerns
2. OUR COMMITMENT TO ACCURACY
Khabar Mirror strives to:
- verify information before publication
- attribute information to credible sources
- differentiate between fact, analysis, and opinion
- avoid sensationalism and misinformation
- update stories as new information emerges
Accuracy, fairness, and transparency are core to our editorial standards.
3. TYPES OF CORRECTIONS
Corrections may be required for:
3.1 Factual Errors
Incorrect:
- names, ages, locations
- dates or timelines
- statistics or data
- quotes or statements
- event details
- source attribution
- spelling of individuals or organizations
3.2 Contextual Errors
Mistakes that alter:
- meaning
- interpretation
- clarity
- neutrality
3.3 Typographical Errors
Grammatical or spelling mistakes may be corrected without formal notice if they don’t impact meaning.
3.4 Updates & Follow-Ups
Stories may be updated as new information becomes available.
Significant updates will include a note such as:
“This article was updated on [date/time] to include new details.”
3.5 Takedown Requests
Requests for removal of content are evaluated on:
- accuracy
- public interest
- legal implications
- ethical journalism guidelines
We are not obligated to remove accurate, public-interest content.
4. HOW WE HANDLE CORRECTIONS
4.1 Internal Review
If a potential error is flagged, the editorial team will:
- review the complaint
- verify facts with sources
- consult editors
- determine necessary action
4.2 Correction Notice
If an error is confirmed, corrections may be:
- directly updated in the article
- accompanied by a correction note at the bottom
- issued as a separate clarification if required
4.3 Timeframe
Most corrections are addressed within:
- 24–72 hours for simple corrections
- 3–7 days for complex factual reviews
- Up to 15–30 days for legal or sensitive matters
5. GRIEVANCE REDRESSAL (IN COMPLIANCE WITH IT RULES 2021)
Khabar Mirror fully complies with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which require:
- a designated Grievance Officer
- acknowledgment of complaints within 72 hours
- resolution within 15 to 30 days
- publication of this policy on the Website
6. GRIEVANCE OFFICER DETAILS
For concerns relating to:
- factual accuracy
- editorial errors
- defamation concerns
- privacy violations
- content complaints
- legal notices
- takedown requests
- copyright infringement
- ethical concerns
Contact:
Grievance Officer
Khabar Mirror
Email: [email protected]
This mailbox is monitored daily by authorized personnel.
7. HOW TO SUBMIT A GRIEVANCE
Your complaint must include the following details:
- Full Name
- Email Address
- Phone Number (optional)
- URL(s) of the specific content
- Clear description of the issue
- Supporting documents or evidence (if any)
- Whether the issue is factual, legal, privacy-related, or ethical
- A statement declaring that the information provided is accurate
Incomplete or vague complaints may require additional clarification.
8. GRIEVANCE HANDLING PROCESS
Upon receiving a valid complaint:
8.1 Acknowledgment
Sent within 72 hours to the provided email.
8.2 Assessment
The editorial/legal team will:
- verify claims
- review supporting materials
- cross-check content
- consult relevant stakeholders
8.3 Resolution
One of the following outcomes may occur:
- correction issued
- update or clarification added
- content modified
- content temporarily hidden during review
- content removed (if required)
- complaint dismissed with justification
8.4 Communication to Complaint
A final response will be provided within:
- 15–30 days, depending on complexity
9. CONTENT MODERATION & EDITORIAL DISCRETION
Khabar Mirror reserves full editorial discretion to:
- edit articles
- update content
- archive stories
- refuse unwarranted takedown requests
- maintain content in the public interest
We are not obligated to:
- alter factual reporting
- remove content protected under journalistic rights
- comply with requests that lack legal or factual basis
10. MISUSE OF GRIEVANCE SYSTEM
If a complaint is found to be:
- malicious
- fabricated
- intended to harass
- politically motivated
- threatening editorial independence
Khabar Mirror reserves the right to:
- reject the complaint
- blacklist the sender
- take legal action if warranted
11. TRANSPARENCY & PUBLIC INTEREST
Khabar Mirror may publish:
- clarifications
- editor’s notes
- correction logs
- factual updates
when necessary to maintain transparency with readers.
Public interest and factual integrity always take priority.
12. CHANGES TO THIS POLICY
Khabar Mirror may revise or update this Policy at any time due to:
- changes in law
- updated editorial practices
- organizational changes
- introduction of new content formats
- addition of Hindi-language editions
Updates will be reflected with a revised “Last Updated” date.
13. CONTACT INFORMATION
For all correction-related matters or grievances or want to connect with us here:
Khabar Mirror
Email: [email protected]
